Download our free service guide PDF below or contact us to have a copy mailed to you
About
The InTouch Mission:
To be an invaluable part of our customers’ supply chain, and foster better relationships between buyers and suppliers, by providing solutions to quality and overseas manufacturing issues through product inspection and related quality control services.
Our focus as a company is simple: function as your “eyes and ears” in China-based factories and support you with product inspection, factory audit, lab testing and our expertise in controlling the quality of your overseas manufactured goods. When it comes to companies that provide QC services in China, we are a cut above the rest in our ability to offer highly personalized service, solutions that are specific to your products, and a level of integrity which our customers will attest is the highest in the industry. We work hand-in-hand with you and your factories and function as your own personal staff in China. Our team consists of both locals and westerners who live in China and speak local languages. As an employer we strive to offer our team members the very best working conditions, a growth-focused environment, and competitive compensation and benefits.
I invite you to explore our website to learn how we can start to improve your quality control and overseas manufacturing. Please contact us anytime for more information or to leave us your comments.
Sincerely,
Andrew Reich
Founder / General Manager, InTouch Services Ltd.
| InTouch’s Code of Ethics | • Our core; the policy by which we live and breathe. |
| InTouch’s Privacy Policy | • Our commitment to keep our clients’ data private and secure. |
| How It Works | • A simple description of how processes flow once you engage InTouch as your QA partner. |
| General Booking Policy and Conditions | • Explanation regarding fees for rush bookings and cancellations, delays, and other conditions related to most kinds of services (including product inspection and factory audit). |
| Production Monitoring Booking Policy and Conditions | • Explanation regarding booking and cancellations specifically of Production Monitoring services. |
| Recommended Verbiage for Client to send to new factories/vendors | • InTouch requires that prior to us engaging any of your suppliers/factories you send them an introduction with us in copy. This is verbiage we recommend including. |
| Recommended product information and background you should send us | • This is a list of information you could ideally provide us with prior to services being performed on your behalf. Whatever you can provide from this list is encouraged. |
| Inspection Level and Selecting an AQL | • Further information regarding the size of the sample that is checked during the inspection and how to select a quality standard for your product. |
| AQL Chart | • The ANSI international standard chart which is used to determine inspection sample sizes and defect limits for AQL. |
| Man-day Calculation Policy | • Crystal clear explanation of how we calculate man-day costs. |
| InTouch Touch & Go System Terms and Use (English) | • Conditions related to the use of our awesome online system. |
| InTouch Touch & Go System Terms and Use (中文) | • Conditions related to the use of our awesome online system. |
