Lodge Manufacturing can attest to the fact that InTouch has already saved them over one million dollars by preventing product quality issues and lost business due to late shipments. In just the first 6 months of working with Lodge we were able to fully stabilize their importing program, and have completely eliminated the production and quality issues that troubled their operations...
Since working with InTouch, Lapine has: realized a huge savings by avoiding the high costs of defective product; has maintained their high ethical standards by insuring that they work exclusively with socially responsible manufacturers; and maintained their strong reputation for creativity, quality and reliability with their customer base who appreciates their investment in third party quality control...
Dealing in commercial electrical appliances, Commercial Pro has the highest standards for safety, ensuring that every product they sell is safety tested, and built in accordance with UL and NSF regulations. In late 2007 Commercial Pro began contracting InTouch Services to handle QC inspections in China for their cookware and non-electric items. As our partnership grew, we expanded our services to...
In late 2008, when confronted by a customer complaint about the consistency of a particular item, Tiger Pacific contacted InTouch to investigate their supplier and the materials that were being used in production. InTouch immediately identified the cause of the quality failure, stabilized the supply chain, and set-up inspection procedures to avoid the issue happening again...
Electrapour, maker of the most innovative product to hit the bar product market in the past ten years, chose InTouch as their exclusive QC company in 2008. Faced with launching a completely new product to market in a short time, and ensuring that it was both commercial grade and FDA compliant, Electrapour needed an Asia-based QC firm with experience...
TCC chose InTouch as their partner for quality control in a program that would launch over 6 million dollars of China-produced merchandise into the European market. Through detailed product inspections, goods transport monitoring, product lab testing, and various other quality control services, InTouch played an integral role in ensuring high quality product that arrived in great condition and on-time for each shipment...
"As a manufacturer of cookware and commercial food service equipment, Commercial Pro's main concerns with our overseas manufactured product are safety and quality. Because of the language and cultural differences between us and our..."