Lodge Manufacturing can attest to the fact that InTouch has already saved them over one million dollars by preventing product quality issues and lost business due to late shipments. In just the first 6 months of working with Lodge we were able to fully stabilize their importing program, and have completely eliminated the production and quality issues that troubled their operations...
Since working with InTouch, Lapine has: realized a huge savings by avoiding the high costs of defective product; has maintained their high ethical standards by insuring that they work exclusively with socially responsible manufacturers; and maintained their strong reputation for creativity, quality and reliability with their customer base who appreciates their investment in third party quality control...
Dealing in commercial electrical appliances, Commercial Pro has the highest standards for safety, ensuring that every product they sell is safety tested, and built in accordance with UL and NSF regulations. In late 2007 Commercial Pro began contracting InTouch Services to handle QC inspections in China for their cookware and non-electric items. As our partnership grew, we expanded our services to...
In late 2008, when confronted by a customer complaint about the consistency of a particular item, Tiger Pacific contacted InTouch to investigate their supplier and the materials that were being used in production. InTouch immediately identified the cause of the quality failure, stabilized the supply chain, and set-up inspection procedures to avoid the issue happening again...
Electrapour, maker of the most innovative product to hit the bar product market in the past ten years, chose InTouch as their exclusive QC company in 2008. Faced with launching a completely new product to market in a short time, and ensuring that it was both commercial grade and FDA compliant, Electrapour needed an Asia-based QC firm with experience...
TCC chose InTouch as their partner for quality control in a program that would launch over 6 million dollars of China-produced merchandise into the European market. Through detailed product inspections, goods transport monitoring, product lab testing, and various other quality control services, InTouch played an integral role in ensuring high quality product that arrived in great condition and on-time for each shipment...
Zargis Medical is on the cutting edge of product development in the medical device industry. In August, 2009, in collaboration with 3M Littmann® Brand Products, Zargis launched its initial product, Zargis Cardioscan, the world's first FDA-cleared medical device to identify and classify suspected heart murmurs. When dealing in such quality-critical products, it is key to have a partner Zargis can trust to be its eyes...
Eden Abode, based in northwest England, supplies some of the most beautiful and high quality home and garden products in the market. Choosing the right factories to work with in China, controlling product quality, and ensuring that product materials meet industry standards such as Fire Safety 1988, are all integral to Eden Abode's success. Working with InTouch has allowed the company to do all three of these things...
Packaging Consultants Group (PCG) has been supplying medical components and packaging for pharmaceutical and food use for over 20 years. PCG needs 100% assurance that the specifications of materials and products purchased from overseas are met without any deviation. Starting in 2009, PCG has relied on InTouch as its QA partner in China. Through InTouch's Supplier Evaluation services, PCG is able to confirm that new suppliers...
Fitness products take a beating from normal use, and the Body Bar is no exception. Due to its solid design and great look, the Body Bar continues to get strong publicity from all the big names in the fitness industry. An important part of this success is consistent quality and since early 2010 Body Bar Inc. has worked with InTouch to ensure it...
Fly Boys has been providing flight gear to pilots in the USA since 1996. The company is built around four important concepts: innovative spirit, high quality, exceptional value, and amazing customer service. When it comes to gear being used by fighter jet pilots and the aviation industry in general, inspection is an integral part of the buying process. That's why Fly Boys relies on InTouch for pre-shipment inspections of all its mission-critical merchandise...
China Company Research Services (CCRS) is one of the most trusted names in company research and credit reporting of Chinese companies. Its well-established research facility in Beijing includes local researchers from a variety of backgrounds, and CCRS founder Adam Dupre brings to it over 20 years experience in the industry...
The Mechtronics Corporation builds the finest product displays and kiosks in the retail industry for the biggest consumer product clients: Kodak, P&G, Unilever, Sherwin-Williams and many more. With its own manufacturing facility in Beacon, NY, Mechtronics can control the quality closely from its corporate headquarters in White Plains, NY. That's why in 2009, when Mechtronics began to work with Chinese manufacturers to augment its production capabilities, it had concerns about the Chinese suppliers' ability to accurately understand its requirements and produce product to their high quality standards...
Angel Ashes has been bringing the finest quality pet urns to market for over 10 years. When it comes to products that are so "close to the hearts" of its customers, there can be no sacrifice in quality. For this reason, Angel Ashes works with the most professional suppliers when buying products from overseas; suppliers who treat both their products and employees with respect...
"As a manufacturer of cookware and commercial food service equipment, Commercial Pro's main concerns with our overseas manufactured product are safety and quality. Because of the language and cultural differences between us and our..."