Supplying the finest novelty products from around the world, Tiger Pacific has a reputation for quality sourcing and unmatched ingenuity in product design. In late 2008, when confronted by a customer complaint about the consistency of a particular item, Tiger Pacific contacted InTouch to investigate their supplier and the materials that were being used in production. InTouch immediately identified the cause of the quality failure, stabilized the supply chain, and set-up inspection procedures to avoid the issue happening again. Tiger Pacific continues to work with InTouch on a variety of projects including project development, product certification, and general consulting. Hear from Tiger Pacific's perspective why they are so delighted with our service: Testimonial from Brenton Harris, Managing Director, Tiger Pacific International
"As a manufacturer of cookware and commercial food service equipment, Commercial Pro's main concerns with our overseas manufactured product are safety and quality. Because of the language and cultural differences between us and our..."