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J&J's McNeil Shuts Down Plant in Another Tylenol Recall
 

The FDA discovery in mid-April of high API concentrations, substandard inactive ingredients and particle contamination in Children's Tylenol and other products has led to the shutdown of J&J's McNeil Consumer Healthcare manufacturing facility in Fort Washington, PA. The shutdown and related product recall marks a continuing slide by Johnson & Johnson to GMP-violation depths formerly reserved for offshore generics makers...

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What Automotive Needs Right Now: Quality Control, Manufacturing Efficiency
 

This year will be an important year for the electric vehicle industry as car makers look to develop and launch viable battery-powered transportation solutions. While hybrid gas/electric vehicles have been around for some time, the availability of fully electric passenger vehicles is now just becoming viable for the commercial vehicle market. Many expect rapid growth of this market segment as the green movement continues to accelerate. Management consulting firm McKinsey & Co. came out with new research in January...

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How Well Do You Know the FDA
 

Here’s a question that popped up today during a panel discussion on the "Next Era of Food Safety” at the Atlantic Food Summit at the Newseum: Does the U.S. Food and Drug Administration have the authority to demand a recall when peanut butter or bagged spinach or jalapenos (or pick your favorite contaminated product) is deemed...

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Japanese Fret Over Quality Of Manufacturing
 

Toyota’s recall of 8.5m cars, trucks and sports utility vehicles in recent months has shocked Japan, home of manufacturing innovations such as the kaizen philosophy of continuous improvement and “total quality management”. But while there is little evidence that Japan has got worse...

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Panasonic Does Not Plan Fix For Reported Black Level Increases
 

"Since the TVs work as designed, there's nothing to fix." That answer comes from Bob Perry, Senior VP of Panasonic Consumer Electronics Company, in reply to a follow-up question CNET asked in response to the company's February 3 statement addressing reports about the company's plasma TVs losing their deep black levels over time...

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Questions Grow on Japanese Manufacturing Quality
 

Toyota Motor Corp.'s massive recall comes at a time when Japanese manufacturers across the board, known for their attention to detail and craftsmanship, are facing a sharp spike in customer complaints, accident reports and product recalls at home. The number of incidents rose dramatically after the introduction of a new law in 2007 requiring Japanese companies for the first time to report all...

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NEI's TL9000 Certification Improves Quality Management System
 

NEI, a provider of application platforms, appliances and deployment services for software developers, OEMs and service providers worldwide, has announced that its quality management system in Canton, Mass., has achieved TL9000 certification, aligning with its Plano, Texas, facility under one common standard. In doing so, NEI said it...

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Confronting China's Quality Gap
 

My daughter returned to college in New York this fall. During the summer she kept many of her belongings in an off-campus storage facility. Everything was secured with a new "Made in China to U.S. quality specifications" lock from a well-known U.S. company. When we went to retrieve her stuff at the beginning of the semester, the lock wouldn't open. Though we couldn't detect anything wrong with it...

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Nine ways of looking at a Google phone
 

Google (GOOG) announced on its mobile blog Saturday what dozens of staffers had already leaked: the company has given employees around the world free handsets running its Android mobile operating system. The idea, according to the official report, is to have Google's own people test various advanced features and offer feedback to the company's designers — a process known in the business as "dogfooding" (as in "eating your own dogfood")...

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Getting a Grip on Your Company's Toxic Footprint
 

This is the second part in a three-part series exploring how to reduce your company's toxic footprint by reducing and eliminating the "worst of the worst" toxic chemicals and promoting use of "best of the best" green ones. Part one of this series is focused on corporate commitment: "How Companies Are Committing to Reduce Toxic Footprints." And part three will address the ways companies disclose their toxics footprint and engage in shaping public policy on the issue. For background...

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Corporate Ethics of Recall
 

An Indian newspaper recently reported that Ford Motors of the USA recalled 4.5 million cars due to a faulty electrical switch. Many social scientists and business ethics preachers may be wondering why such recalls are not made in India. A product recall is a request under the consumer protection laws to return to the maker, a batch or an entire production run of a product, usually over safety concerns or design defects or labeling errors. It is different from the usual warranty issued for each product...

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Longo's says new product recall program brings many business benefits
 

Longo Brothers Fruit Markets Inc. Web site notes that "attention to quality, freshness and goodness" is very much a Longo's family tradition. Executives at the Mississauga, Ont.-based grocery retail chain say to live up to this goal, all its stores need to be stocked with fresh produce, in the right quantities, in response to constantly changing customer demands. But the scope of that mandate, they say...

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China, US to boost quality control
 

Product quality officials from China and the US have met in Beijing for their third joint Product Safety Summit. The two sides have pledged to continue to cooperate in this field. On Monday, the US Consumer Product Safety Commission (CPSC) and China's Administration...

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Coby Electronics recalls some rechargeable batteries
 

The CPSC warning advises consumers should stop using recalled products immediately unless otherwise instructed. About 19, 600 rechargeable batteries sold with portable DVD/CD/MP3 players are invloved in thsi recall. Coby Electronics Corp., of Lake Success N.Y imported the batteries from China. The rechargeable batteries can overheat, posing a fire hazard to consumers...

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Shielding Materials Help Prevent Last-Minute Test Failures
 

Electronics packaging solutions are developed on many levels, from the board architecture all the way up to the mechanical enclosure. The individual elements that compose these solutions need to work together so that the device can pass compliance tests. While designing printed circuit boards for new electronic devices, engineers should consider electromagnetic interference (EMI) shielding...

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Report on Energy Star Lays Out Flaws, Highlighting Compact Fluorescents
 

The Energy Star program, run by the government, is supposed to bestow a seal of approval on consumer products that use less energy than competing models. But it has a number of flaws, as laid out in a new report released by the inspector general of the Energy Department, which administers the program with the Environmental Protection Agency. As I reported today in The New York Times, one concern is that manufacturers are allowed test the energy consumption of the products themselves...

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Mattel lead settlement could add up to $50M-plus
 

Mattel Inc. and its Fisher-Price subsidiary have agreed to settle a consumer lawsuit for what could total more than $50 million over the 2007 recall of millions of toys made in China that were found to contain high levels of lead. The proposed class action settlement, filed in Los Angeles on Tuesday, will resolve 22 suits filed against Mattel and Fisher-Price and major retailers on behalf of millions of families who purchased or received the defective toys as gifts before they were later recalled or withdrawn...

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No Refunds for App Store May Mean Quality Problems
 

Apple's policy of offering almost no refunds for applications purchased from its App Store may have implications for business users beyond the waste of a few dollars, according to In-Stat analyst Allen Nogee. He said the policy may be a yellow flag that applications are being poorly tested and more likely to carry malware. Apple's...

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GE : First phased array corrosion inspection solution
 

The new Phasor CV/DM from GE Sensing & Inspection Technologies is the first phased array inspection device for corrosion spot identification in the marketplace. Corrosion spots are small, isolated areas where corrosion has reduced a pipe’s wall thickness and can compromise its ability to safely...

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Last U.S. dinnerware manufacturers struggle
 

Born of the Great Depression, it was a glossy, color-saturated line of cups, bowls and plates meant to affordably brighten lives and dinner tables. Seven decades later, Fiesta dinnerware is still designed to send a subtle message of optimism, but it's no longer quite so cheap. Yet Fiesta's enduring popularity and strong sales even as consumers...

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Clarks(R) Children's Shoes Recalled by C & J Clark America Due to Choking Hazard
 

The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following products. Consumers should stop using recalled products immediately unless otherwise instructed. Logo: http://www.newscom.com/cgi-bin/prnh/20030904/USCSCLOGO). Name of Product: Children's Shoes...

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Product recall Duraflame Insta-match Utility Lighter
 

This recall involves the Duraflame Insta-match utility lighter. The handle of the lighter is either clear, red, blue, or yellow. The Health Canada advisory says the lighter has a black tip, a red on/off trigger, and the Duraflame logo printed on the handle. The recalled lighters can be identified by UPC 041137007814. Testing by Health Canada has revealed that the lighters have unsafe burning characteristics, posing a burn hazard to users. For example, the flame is too high and the lighter continues to burn...

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Is your garage sale breaking the law
 

Now that your son is too big for his crib and your daughter has moved from Polly Pocket to Bratz dolls, a garage sale seems like a logical way to clear out the closets. But according to a new federal law, you're breaking the law if any of those clothes, toys or other children's products have been recalled. The law went into effect in August 2008, but many people operating garage sales were not aware...

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In China, quality control is still a work in progress
 

For an already-struggling car maker such as Toyota, the recall of nearly 700,000 cars in one of its few growing markets was a painful blow. Toyota Motor Corp.'s recall last month of its Chinese-made Camry, Corolla, Yaris and Vios models, because of faulty electronic window switches that could overheat and short circuit, was the car maker's largest-ever recall in the country. But for those who monitor quality in the Chinese manufacturing industry, the great surprise...

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What happens in a product testing lab
 

With the lights turned down low and a James Bond movie playing on a top-of-the-range widescreen television, this might seem like an ideal evening in. But there are actually 10 televisions lined up, and Casino Royale is just one of a series of short clips including footage of snooker and steam trains being played to a panel of specialist viewers. Welcome to the TV torture chamber - a lab...

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Recalls This Week: Appliances, Sofas and Hoodies
 

It was a bad week for major appliances with refrigerators and electric ranges recalled by the tens of thousands. In the food group there was some bad cheese and mellons, and in clothing, children's hoodies. The recalls for the week include: PRODUCT: Maytag, Magic Chef, Performa by Maytag and Crosley brand refrigerators, manufactured in...

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Artisans Understand the Challenge of Manufacturing
 

As executive director for the Tamarack Foundation, I promote our state's fine art and craft and those who make these items by hand throughout West Virginia. I value their exceptional work because of my personal interest and my passion inspires me to help them. Six years into leading this effort, I now see the work of our state's creative residents in a different way. I focus as much on what they must...

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Made in ______
 

Go ahead. Check the tag on your shirt. The bottom of your coffee mug. The nearest child's toy lying around. You might find these three familiar words: "Made in China." Products manufactured and imported from Eastern countries - China and India are among the biggest players - continue to hold a strong place in the American economy...

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Infomercial retailer recalls second Chinese-made product within a week
 

Thane International, the California company that last week recalled hundreds of thousands of steam cleaners following reports of them shocking or burning consumers, now is voluntarily pulling 48,000 exercise gliders for poorly written instructions that could lead to assembly defects. Both products were made in China and sold through Thane's website or TV infomercials. The cleaners also were available at retail stores. The instructions that come with Thane's Orbitrek Elite and Orbitrek Magnetic elliptical...

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Chinese makers of bad products rarely pay a price
 

Chinese manufacturers made more than half of the goods that the U.S. Consumer Product Safety Commission recalled last year, but few of them paid any price for producing defective wares. The long list of faulty products included Chinese-made highchairs whose seat backs failed, steam cleaners that burned their users, bikes whose front-wheel forks broke, saunas that overheated, illuminated exit signs that stopped working when commercial power failed, dune buggies whose seat belts broke on impact and coffee makers...

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Dealing with China’s tactics
 

IF China is the world’s factory, we may all be in trouble. Given the manufacturing scandals in recent years, such as the recall of made-in-China toys and last year’s melamine-in-milk health crisis, who can blame us for believing that Chinese factory owners have no qualms choosing profit over product quality and safety...

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China's PR Quality Problem
 

Even though "buy American" and "buy Chinese" mandated elements of each nations' respective stimulus program are capturing more attention of late than product quality scandals, you can be sure that China is still very much at the center of quality concern for many organizations doing business in the region. Now, whether or not this is more of a PR issue...

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Chinese drywall linked to problems in U.S. homes
 

The final years of the U.S. housing boom and a disastrous series of Gulf Coast hurricanes created a golden opportunity for Chinese drywall manufacturers. With domestic suppliers unable to keep up with demand, imports of Chinese drywall to the U.S. jumped 17-fold in 2006 from the year before. That imported drywall is now at the center of complaints...

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Inspectors find product containing banned herb on sale in Abu Dhabi
 

Abu Dhabi: An unregistered product for the treatment of asthma and other respiratory problems was found by the Health Authority Abu Dhabi inspection team to be sold in various outlets across Abu Dhabi. The product, known as Asthmina Syrup Natural, contains ephedra, also known as ma haung, an ancient Chinese herb traditionally used to treat asthma, colds, congestion and coughs. The herb was originally...

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China, India Spar over Trade Bans of Dairy Products, Cell Phones, and Toys
 

Beijing may retaliate against India’s recent decision to extend an import ban on Chinese dairy products, the Times of India reported Wednesday. ”If India insists on this decision, China will respond to the safety and quality of imported products from India,” the Indian daily quoted from a letter sent by the Chinese quality control bureau to the Indian embassy in Beijing...

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Coping with 'Made in China' Scandals
 

When access to China became a reality, international enterprises with famous brands lined up to take advantage of the resources and market China had to offer. Doing business in and with China allowed many of these companies to expand their businesses and increase their profits to unprecedented...

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Chinese makers of shoddy goods rarely face U.S. sanctions
 

Chinese manufacturers made more than half of the goods that the U.S. Consumer Product Safety Commission recalled last year, but few of them paid any price for producing defective wares. The long list of faulty products included Chinese-made highchairs whose seat backs failed, steam cleaners that burned their users, bikes whose front-wheel forks broke...

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Establishing real value in the marketplace
 

AS CANADA continues to deal with a recession, some entrepreneurs are rethinking the price-value relationship. As sales drop off because customers become wary of spending, it is important to resist the urge to cut prices. Price cutting works in some markets, but it doesn’t work in all. It is important to understand your customer’s view of price and how value is measured before you start playing with the numbers...

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Ensuring quality is cheaper than the alternative
 

As another food recall hits the news, I have to ask: How many businesses can afford to lose $25 million during a recession? That was the estimated annual revenue of Peanut Corp. of America. It went bankrupt in January after its peanuts were linked to...

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Health Canada slaps recall on Ronson utility lighters
 

Health Canada has recalled all Ronson Multi-Purpose Utility Lighters because two of the brands posed a fire hazard, Health Canada said Friday in a news release. Four lighters are affected by the recall: • Wind Resistant Lighter model number 1010, UPC 059136511010. • Wind Resistant Kit model number 1058, UPC 059136511058. • Multi-Flex Utility Lighter model number...

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UNPROVEN REMEDIES: Tests show many supplements have quality problems
 

Ten years and $2.5 billion in research have found no cures from alternative medicine. Yet these mostly unproven treatments are now mainstream and used by more than a third of all Americans. This is the third in an Associated Press series examining their use and potential risks. Lead in ginkgo pills. Arsenic in herbals. Bugs in a baby's colic and teething syrup. Toxic metals and parasites are part of nature, and all of these have been found in "natural" products and dietary supplements in recent years...

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Faked-in-China Indian' goods hit mkt
 

Investigating officers are baffled by the huge influx of spurious Chinese products into the Indian market with "Made in India" label of late. Popular brands are the ones which are falling prey to such violation of intellectual property rights, say industry sources. Factors like easy access to manufacturers of fake products in China and availability of...

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For supplements, quality control is no sure thing
 

Lead in ginkgo pills. Arsenic in herbals. Bugs in a baby's colic and teething syrup. Toxic metals and parasites are part of nature, and all of these have been found in "natural" products and dietary supplements in recent years. Set aside the issue of whether vitamin and herbal supplements do any good. Are they safe? Is what's on the label really what's in the bottle? Tests by researchers and private labs suggest the answer sometimes is no. One quarter of supplements tested by an independent company over the past decade...

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Macy’s Recalls Children’s Hooded Sweatshirts For Strangulation Hazard
 

Tens of thousands of Epic Threads and Greendog Hooded Sweatshirts sold by Macy’s are being recalled for strangulation hazard, said the U.S. Consumer Product Safety Commission (CPSC). The sweatshirts have a drawstring sewn at the base...

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Defective Product Recalls In China. What's That
 

I have been practicing law long enough to have seen my share of product recall disasters. The most recent was a situation involving a food company client. Our client had contracted out with another company for the manufacturing of a particular processed food product. The food product was determined to be tainted with very low levels of a potentially harmful...

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Kauppinen: Apple Needs Quality Control
 

Speaking at the NLGD Festival of Games in Utrecht, Netherlands, Sean Kauppinen said that industry analysts predict revenues for the global game business would reach $57 billion in 2009. Providing what organizers called a global view of the games industry – from space – the founder of the International Digital Entertainment Agency said that this $57 billion number doesn’t take into account serious games or social games. Kauppinen also stated that the big game publishers haven’t been signing as many large deals with...

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Toy Story: Industry Mounts Compliance Campaign
 

Earlier this year, the toy industry knew it had a big problem: tough new product-safety rules barreling down the regulatory turnpike, and most toy businesses too small to manage compliance with those rules well. So, like the band of heroes in Pixar’s animated film “Toy Story,” the businesses united to answer a common challenge. Their solution was...

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Tests show many supplements have quality problems
 

Lead in ginkgo pills. Arsenic in herbals. Bugs in a baby's colic and teething syrup. Toxic metals and parasites are part of nature, and all of these have been found in "natural" products and dietary supplements in recent years. Set aside the issue of whether vitamin and herbal supplements do any good. Are they safe? Is what's on the label really what's in the bottle? Tests by researchers and private labs suggest the answer sometimes is no...

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Raising the Bar: Can China Meet the Quality Challenge
 

Stung by consumer backlash and stiffer penalties for piracy, counterfeiting and contamination, China is working hard to overcome its reputation for poor quality. Scandals involving contaminated food and drugs, and toys tainted by lead paint, have made quality a Chinese government priority. Although the government is building stronger regulatory agencies and writing tougher standards, spotty enforcement means quality will need to be addressed both by Chinese suppliers and foreign buyers. The challenge...

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Chinese drywall thrown in landfill
 

NORFOLK, Va. - A local drywall distributor is taking drastic steps to clear his name and warehouse. This all comes just one day after Norfolk City Council voted unanimously to ban Chinese Drywall from building projects. 10 On Your Side brought this issue to light in our investigation into...

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Chinese drywall hits health, wallets, homeowners say
 

Sherri and Ira Rojhani stopped paying the mortgage on their 2-year-old South Florida home in April, victims not of a troubled economy, but, they say, of drywall from China that they believe is making them sick. They join a growing list of homeowners in 13 states who face foreclosure or the prospect of paying both their mortgage and rent on alternate housing...

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New Modern Facility for Consumer Product Testing and Evaluation
 

The Acting Chairman of the U.S. Consumer Product Safety Commission (CPSC) announced that a lease has been signed to expand and modernize the agency’s testing facilities. The new facility, located off the “I-270 Technology Corridor” in Rockville, Md., will enhance CPSC’s efforts to protect the public from dangerous consumer products...

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Explaining China's Quality Control Problems
 

In his new book, Poorly Made in China: An Insider's Account of the Tactics Behind China's Production Game, Paul Midler attempts to explain why some Chinese-made products suffer from poor quality. Part of the problem, he says, is rooted in miscommunication and misunderstandings between American companies and the Chinese manufacturers they are buying from. I recently E-mailed with Midler, a businessman...

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Drywall Concerns Spread to Louisiana
 

Louisiana Gov. Bobby Jindal has asked two federal agencies to help the state perform indoor air-quality tests in homes filled with drywall imported from China. The materials are suspected of emitting noxious sulfur compounds that corrode copper wires and household appliances...

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Drywall from China blamed for problems in homes
 

Real estate agent Felix Martinez thought he'd found his dream house when he bought the 3,500-square-foot beauty in Homestead, Fla., two years ago. Then, he says, his large-screen TV mysteriously failed. Next, the air conditioner went. His bath towels smelled like rotten eggs...

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Quality control processes meet the public in east China
 

Consumer representatives view a strength test of wooden furniture in the test center of Anhui Bureau of Quality and Techinical Supervision in Hefei, capital of east China's Anhui Province, March 12, 2009. A total of 30 consumer representatives chosen from numerous applicants...

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