Download our free service guide PDF below or contact us to have a copy mailed to you

Inspection Services

Core Services

China Ethical Sourcing, Social Compliance and Sustainability Management

Product Specific Inspections

Support Services

China Dispute Resolution

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Recoup your costs and protect your interests when things have gone wrong with a supplier

Avoid losing time and money and quickly resolve manufacturing and trade disputes when:

  • a factory refuses to take responsibility for defective or otherwise unsalable merchandise
  • there’s a dispute over the location and ownership of molds or tooling
  • a factory has accepted and/or completed an order but is refusing to finish or ship the goods
  • a supplier is in violation of intellectual property laws and has produced, advertised or sold unauthorized product

If you are involved in a dispute with a Chinese manufacturer, agent, or trading company, having experienced and local support on the ground in China is a must. InTouch works with trusted attorneys, both American and Chinese, who specialize in such issues. Engage InTouch and rest assured that every possible action to protect your interests is being taken and that you have the most professional staff on your side.