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Inspection Services

Core Services

China Ethical Sourcing, Social Compliance and Sustainability Management

Product Specific Inspections

Support Services

Defect Removal and Destruction

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  • InTouch staff sort through your order at the factory before shipment and remove any defective or sub-standard product
  • Allows you to 100% guarantee that every piece in your shipment is of the highest quality – especially useful for high value items such as watches and jewelry, and also items that can have no specification deviation such as machinery parts

In some cases although a significant portion of a production run may be found with defects, it’s urgent that the acceptable product is shipped out immediately. And for our clients who are shipping branded merchandise it’s absolutely essential that such defective items don’t end up slipping out the factory’s “back door” or end up in illegitimate markets. InTouch QA professionals act as direct representatives of your company and handle sorting the good from the bad, while following any specific instructions you may have. We’ll verify the destruction of unauthorized merchandise and ensure that only the finest products are shipped to you and your clients.