Download our free service guide PDF below or contact us to have a copy mailed to you
Download our free service guide PDF below or contact us to have a copy mailed to you



Key elements of a Final Pre-Shipment Inspection are:
A Final Pre-Shipment Inspection lets you rest assured that the goods you’re receiving are of excellent quality and that you will not need to re-inspect or deal with quality issues once they reach their destination. InTouch’s expert team of American, European, and local QC inspectors are dispatched to the factory and inspect your merchandise based on internationally recognized AQL (MTL-STD 105) standards. Goods are reviewed rigorously on-site through a variety of industry standard tests and measurements to ensure that the material, performance, function, and overall quality meet your specifications. If you are unsure of what specifications should be met, senior InTouch QA staff will develop and implement industry accepted standards on your behalf.
Final Pre-Shipment Inspections generally take place when 80 – 100% of the goods have been completed by the factory, just prior to shipment. Within 12 hours of our inspection, you will receive an ACCEPTED PENDING, but ACCEPTED AND REJECTED are actually only mentioned on the factory acknowledgement, or REJECTED rating for your shipment, including information about any failures. A full inspection report with photos is issued within 24 hours of the inspection, giving you an in-depth look at the product, packaging, and testing performed. At every step in the process, InTouch staff is standing by to answer your questions and get involved at the factory on your behalf to help deal with any quality or production issues.