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Inspection Services

Core Services

China Ethical Sourcing, Social Compliance and Sustainability Management

Product Specific Inspections

Support Services

Supplier Evaluation

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(also see Social Compliance Audit)

Recommended for every new supplier and for underperforming existing suppliers

  • Reliably determine if you are working with a competent and capable supplier in China
  • InTouch staff attends the factory on your behalf and you receive detailed reporting and photos documenting the actual size, capacity, manufacturing equipment, working conditions and quality level of a potential supplier
  • InTouch quality experts advise you on next steps on how to conduct business with new potential suppliers

Regardless of what a supplier tells you about his company, it’s imperative due diligence to commission your own first-hand investigative report for any factory or company in China you are considering working with or have already started buying from. An InTouch Supplier Evaluation will give you an up-close look into a manufacturing site’s capabilities, organization, management, and quality controls. Supplier evaluations are based on internationally recognized ISO 9001 standards, evaluating and rating the facility in nine individual criteria including production equipment, capacity, quality control, testing, safety, social compliance, material supply chain, infrastructure, organization, cleanliness, business registration, and management.

We can customize evaluations to answer specific concerns you may have and look more closely at specific areas of the factory that are of interest to your project. A Supplier Evaluation may also include meetings with factory management to explain an idea or product concept and obtain feedback. Our reporting covers exactly what you need to know in order to make a decision about using a particular supplier. InTouch staff review the findings with your team in detail and assist you with any follow-up questions you may have.

Key elements of a Supplier Evaluation are:

  • Provides a detailed yet easy to understand overview of a supplier’s capabilities
  • Factories are evaluated based on internationally accepted ISO 9001 standards and rated on a variety of key criteria
  • Evaluations are fully customizable and designed to answer your specific questions about a facility
  • InTouch staff review the findings with your team in detail and assist with any follow-up needed