"Everything changed in late 2007 when we began working with Mr. Andrew Reich and his team at InTouch Services. As a result of our partnership with InTouch, we no longer experience the delivery of defective product in the US, late shipments from our suppliers, or the numerous other problems that had troubled our overseas manufacturing..."
"Your contributions have routinely contributed to our accomplishments by allowing us to proactively insure that our manufacturing partners are reputable, reliable and (above all) socially responsible. Additionally, your team's inspections of: raw materials; products in production; and our finished goods, provide us with the kind of pre-shipment quality assurance that has helped us maintain a spotless import record..."
"Working with InTouch for QC inspections and production monitoring allows us the peace of mind of knowing that our products will ship on-time, and always meet every specification we set. We definitely find that this partnership and the general quality and "China" expertise that InTouch provides to our organization give us an edge against our competitors..."
"InTouch went right to the heart of the problem the day we brought them on-board by creating a bi-lingual QC checklist which laid out all of the standards for our product. Due to their assistance during the critical initial launch the item, our manufacturing went smoothly and defect-free. This company's attention to detail and overall China knowhow..."
"Your quick response brought us immediately up to speed on how and why the current product might be failing, how to advise our clients, and allowed us to forgo the option of recalling the goods. We have been particularly pleased with your ability to work directly with our factories in China, putting in place key quality standards..."
"The product inspection, QC checklist development, and production monitoring services we received were truly a cut above those of inspection companies we had worked with before. The level of service we received from the InTouch team was first-rate, and I look forward to working with them again..."
