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Recommended Product Information And Background You Should Send Us

The below is information which we recommend you provide InTouch at least 1 full week prior to services performed on your behalf:

Information received less than 48 business hours before the start of the service is not guaranteed to be checked.

For product inspections:


– Purchase order of shipment to be inspected

– Full contact info, including address, of the supplier

Highly Recommended:

– One piece approved sample in finished retail packaging with all color stickers, barcodes, and artwork

– Clear description and photos of the product (if no approved sample available)

– Clear description and photos of past quality issues with this vendor or product

– Item specifications:

– Size

– Weight

– Material types

– Testing requirements

– PMS color requirements

– Etc.

– Packaging (including master carton, inner carton, retail carton, and poly bag) specifications:

– Detailed description of packaging method

– Sizes

– Weights

– Markings and other artwork

– Copy of instruction manual or any included document (catalog, warranty card, etc.)

– Packing list or other shipping documents as required

– Silica pack requirements

– Special packing or loading requirements

For Supplier Reviews, Audits, or Supplier Verifications:


– Full contact info, including address, of the supplier.

– As detailed as possible a description of the product type or exact SKU, including photos

Highly Recommended:

– All supporting information such as CAD, design files, etc.

– Information on history of samples received from, sent to, or otherwise discussed with the supplier.

– Email history with the supplier.