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Manufacturing Country

How It Works

Having QC/QA services performed on your behalf is easy. The process generally follows the following steps:

1st

You select the desired InTouch service type and for what production/orders it should be performed (InTouch can advise as needed).

2nd

You introduce InTouch’s involvement, by email, to the vendor/factory.

3rd

InTouch follows up with your factory/vendor and instructs them in the scheduling process, which is completed via a simple and friendly on-line system.

4th

Factory/vendor schedules the services you have requested with InTouch on the appropriate date, and based on the policy we have explained to them (InTouch will only schedule services that you have previously requested).

5th

Services are performed and you receive notification of the results.  InTouch is standing by to answer questions and provide guidance.

6th

Once you have reviewed and understand the results of the service is it important that you communicate directly to the vendor/factory what next steps you expect  from them (e.g. to ship the goods, to re-work the goods, to wait for further notice, etc.).  Furthermore, if you require a re-inspection it is critical that you communicate this directly to the vendor/factory with InTouch personnel in copy.