InTouch offers product inspection and auditing services throughout much of Asia, including India. With a team of experienced and Western-managed QC staff, we’re available to check your product on your behalf with early production, during production or final pre-shipment inspection. Our inspectors have experience with many product types and industries and can verify your product based on your specific standards.
Rarely, if ever, is an order of goods mass-produced flawlessly. You’ll almost always find quality defects and other issues in some quantity. But it’s difficult to know just how many defects are present in a particular order without inspection. If an order of goods from your Indian supplier ships with a high number of defective units, it can be very expensive to rework the product after you’ve received it. Defective goods that you’re unable to rework could cost you even more and leave your customers dissatisfied.
Product inspection in India helps you catch these and other issues before the goods leave the factory. Only by finding any problems before shipping can you address them with your supplier so they aren’t found in the finished goods you receive. This is especially important in factories operating in developing countries, like India, that are less likely to have sophisticated quality control measures in place.
Factories typically have their own quality control team. But the problem with solely relying on internal inspections is that they can be biased. The inspection results could give you an inaccurate representation of the condition of your goods when the staff inspecting are employed by the factory itself. But finding a third-party inspection firm with staff in India can be a challenge.
Hiring InTouch to serve as your third-party QC partner helps you focus more on your customers and worry less about your product quality. When our team of experts conducts a product inspection in India on your behalf, you can trust that the results of our professional report are detailed and accurate. With a dedicated client manager working with you directly, we’ll:
We know successfully sourcing from India can be a difficult task. And our team can safeguard your business from manufacturing and quality issues. With product inspection, you can be confident that your expectations are being met before your order ships.
“We highly recommend InTouch to any person or company in need of these services and are confident that working with this firm will resolve quality issues with your imports and save you money.”
Henry Lodge, President, Lodge Manufacturing
Mike Michelini, CEO, Electrapour
“We have been particularly pleased with your ability to work directly with our factories in China, putting in place key quality standards and inspection criteria since that first order. Andrew, thanks to you and your team at InTouch for allowing us to focus on what we do best. We’re looking forward to working with you again.”
Brenton Harris, Managing Director, Pacific Tiger International
“The level of service we received from the InTouch team was first-rate, and I look forward to working with them again.”
Simon Golledge, Procurement Director, The Continuity Company
“Your consistent attention to detail and expert recommendations have allowed us to proactively ensure that our manufacturing partners are reputable, reliable and (above all) socially responsible.”
Seth Lapine, VP of Retail Sales, Lapine Inc.
“By ensuring that our suppliers are Target-compliant, InTouch has allowed EDG to maintain and expand our business.”
Kenny Law, Director Operations (Asia), Expressive Design Group
“InTouch has greatly improved the quality of our garments by working hand in hand with our factory to raise quality and communication standards. InTouch is a very valuable partner in our business.“
Mandy Eaton, President, Vintage Couture Inc.
“We definitely find that this partnership and the general quality and ‘China’ expertise that InTouch provides to our organization give us an edge against our competitors.”
Fred Durham, Director of Operations, Commercial Pro