Pre-shipment inspection is an essential part of managing product quality for most importers sourcing goods from Malaysia. Inspection is one of the only ways to "see" the quality of your product before it leaves the factory. InTouch's team of Western-managed QC inspectors helps you visit the factory that making your produc and check and report back to you on the condition and status of your order. With experience in many product types, including consumer electronics, garments and textiles, we're ready to give you the clear and reliable reporting you need.
A factory audit is the last crucial step in the sourcing process for many importers. An audit helps you narrow your list of potential suppliers and feel confident that you're working with the right one. Whether you want to investigate a factory's quality management systems, comformance to Walmart's compliance standards or just want to see a general report of the situation at the factory, InTouch auditors can help.
Our team understands Western business requirements & expectations - InTouch was built to represent you.
Our real-time inspection management system and dedicated client managers allow us to issue same-day inspection reports, allowing you to make timely decisions.
InTouch has an industry-leading Code of Ethics that keeps your interests on top. Offering you a better service comes from our collective integrity and a singular focus on your needs.
InTouch makes it easy to evaluate our process and effectiveness firsthand. Start and stop services at your discretion, with no on-going commitments. Our team will be ready when you need us.
You guys are quite efficient in making sure that you are in constant communication with our vendors to set up a time and day to have inspections handled... InTouch definitely pushed to make sure that inspections would be done in a timely manner. Any corrective actions that had to take place were executed well before the exit factory date.
Director of Production, Betabrand
Since InTouch does a more detailed inspection than what we had depended on with the factories, the quality of the products has improved. Where before when we might find 25 AQL defects, now it's down to three or
Administrative Assistant, Linstol
One of our customers had been through multiple suppliers year after year and had been let down with returns and rejections. With InTouch as our eyes and ears on the ground, we retained that business for 5 years without one single rejection or complaint.
Director of Operations, MMI Textiles