InTouch provides automotive manufacturers with a full range of automotive quality inspection and support services, including ISIR/PPAP as mandated by TS16949 and tailor-made solutions for any need. We provide a responsive and highly detailed quality inspection services in the automotive industry.
InTouch can do as much or as little as you need, from stand-alone sample inspection to regular or continuous product and process inspections. Inspections may include the following:
Our standardized use of AQL sampling allows large volumes of goods to be inspected with a high degree of confidence and we can conduct longitudinal quality studies to track supplier and process performance over time. InTouch can go further than just identifying quality non-conformances – we can take decisive action to determine the root cause and appropriate corrective actions in collaboration with your supplier.
Our ultimate goal is to empower your China supplier to take more responsible, scientific and systematic approaches to automotive quality and delivery. In the meantime, InTouch can provide cost-of-quality reduction at every step in the production cycle right from design submission and tender to final loading and shipment.
You guys are quite efficient in making sure that you are in constant communication with our vendors to set up a time and day to have inspections handled... InTouch definitely pushed to make sure that inspections would be done in a timely manner. Any corrective actions that had to take place were executed well before the exit factory date.
Director of Production, Betabrand
Since InTouch does a more detailed inspection than what we had depended on with the factories, the quality of the products has improved. Where before when we might find 25 AQL defects, now it's down to three or four,because the factory knows that we want that cut back and InTouch is going to find it.
Administrative Assistant, Linstol
InTouch’s auditing reduced the level of risk, whether known or unknown, to our company. From the audit findings provided by InTouch, we were much more equipped to make the correct business decision with regard to an acceptable level of risk. The InTouch audit secured our decision making process.
Vice President of Purchasing, MJS Packaging
One of our customers had been through multiple suppliers year after year and had been let down with returns and rejections. With InTouch as our eyes and ears on the ground, we retained that business for 5 years without one single rejection or complaint.
Director of Operations, MMI Textiles
The speed that we get the reports is always good. We had an experience with some other inspectors where we had to wait an extra day to get the reports. Getting the report as soon as we can is very important, so we can make a decision and give feedback back to the factory.
Operations and Engineering Manager, Juku Gear
From beginning to end, InTouch is so easy to work with. The inspection report is literally there the next morning when I come into work. It really makes my job easier.
Inside Sales Specialist, MJS Packaging