InTouch factory audit services provide you with in-depth, on-site analysis from experienced professionals who understand your expectations and communicate effectively.
InTouch’s professional, accurate and detailed due diligence of suppliers in China is the first step in achieving a solid China supply-chain built on strong partnerships and trust.
Suppliers often make bold claims about their facilities, equipment, production capacity, and internal quality control procedures in order to win your business. Typically, the only way to verify such claims is to visit your supplier and observe their capabilities firsthand.
InTouch’s auditors are dispatched to your selected supplier, with the goal of quantifying their level of professionalism and production capabilities. A detailed report is then submitted for your review, including images of all production, dormitory, meetings, and storage areas of your supplier’s facility.
Furthermore, InTouch can investigate a factory’s adherence to ethical standards related to health and safety, employee compensation, illegal labor, and sustainability. InTouch’s Ethical Sourcing services are aimed at identifying suppliers that are not only fully capable of producing your goods, but who also place an emphasis on operating within all applicable local laws and international labor standards.
You guys are quite efficient in making sure that you are in constant communication with our vendors to set up a time and day to have inspections handled... InTouch definitely pushed to make sure that inspections would be done in a timely manner. Any corrective actions that had to take place were executed well before the exit factory date.
Director of Production, Betabrand
Since InTouch does a more detailed inspection than what we had depended on with the factories, the quality of the products has improved. Where before when we might find 25 AQL defects, now it's down to three or four,because the factory knows that we want that cut back and InTouch is going to find it.
Administrative Assistant, Linstol
One of our customers had been through multiple suppliers year after year and had been let down with returns and rejections. With InTouch as our eyes and ears on the ground, we retained that business for 5 years without one single rejection or complaint.
Director of Operations, MMI Textiles