Following the lead of other major retailers, Target imposes strict conditions for their suppliers of owned-brand and licensed merchandise. In order to establish or maintain a contract with Target, your suppliers and subcontractors must display compliance in areas such as safety, labor relations, record keeping, and nondiscrimination.
By following an inspection process that addresses Target’s specific ethical standards, our highly trained compliance auditors will work with your organization, your suppliers, and their subcontractors to ensure compliance in areas such as:
Maintaining a safe workplace for all employees is key to achieving good standing with Target’s Global Compliance program. InTouch will first evaluate each supplier and then advise on the placement of adequate lighting, including battery-power emergency lighting, push-to-open emergency exits, fire extinguishers, fire hydrants and hoses, and personal protective equipment such as eyewear, ear-plugs and face masks. Our Compliance auditors can then develop and implement education programs to demonstrate best-practices in the use of all safety equipment.
While cultural differences cannot be ignored, suppliers must be audited to ensure that their workforce and practices adhere to local laws as well as Target’s high standards. During a factory audit InTouch compliance auditors will identify the use of child or compulsory labor, corporal punishment, excessive or induced overtime, as well as non-compensated overtime. Failing to meet Global Compliance labor relations standards could result in a supplier or subcontractor becoming ineligible to do business with Target for up to 3 years.
The forging of or even complete lack of employee and production records are widespread practices that could disqualify a supplier or subcontractor from establishing a contract with Target. Thorough record audits will uncover any record keeping inconsistencies that may be used to disguise overtime hours over the legal limit, as well as the illegal transshipment of goods to hide the country of origin. InTouch compliance auditors can easily determine the legitimacy of such records, and can develop and implement record keeping best practices where necessary.
While this is another area where cultural differences may be taken into account, the use of discriminatory practices towards employees is not aligned with Target’s emphasis on the preservation of Human Rights. It is not uncommon to discover pre-employment HIV and pregnancy testing, as well as discrimination against migrant workers during compliance audits.
InTouch compliance auditors will work closely with your suppliers and subcontractors to educate them about the negative effects of these discriminatory practices, and to establish standards for the equal treatment of employees.
“We highly recommend InTouch to any person or company in need of these services and are confident that working with this firm will resolve quality issues with your imports and save you money.”
Henry Lodge, President, Lodge Manufacturing
Mike Michelini, CEO, Electrapour
“We have been particularly pleased with your ability to work directly with our factories in China, putting in place key quality standards and inspection criteria since that first order. Andrew, thanks to you and your team at InTouch for allowing us to focus on what we do best. We’re looking forward to working with you again.”
Brenton Harris, Managing Director, Pacific Tiger International
“The level of service we received from the InTouch team was first-rate, and I look forward to working with them again.”
Simon Golledge, Procurement Director, The Continuity Company
“Your consistent attention to detail and expert recommendations have allowed us to proactively ensure that our manufacturing partners are reputable, reliable and (above all) socially responsible.”
Seth Lapine, VP of Retail Sales, Lapine Inc.
“By ensuring that our suppliers are Target-compliant, InTouch has allowed EDG to maintain and expand our business.”
Kenny Law, Director Operations (Asia), Expressive Design Group
“InTouch has greatly improved the quality of our garments by working hand in hand with our factory to raise quality and communication standards. InTouch is a very valuable partner in our business.“
Mandy Eaton, President, Vintage Couture Inc.
“We definitely find that this partnership and the general quality and ‘China’ expertise that InTouch provides to our organization give us an edge against our competitors.”
Fred Durham, Director of Operations, Commercial Pro