Regardless of what a supplier tells you about their company, it’s crucial due diligence to commission your own first-hand investigative report for any factory or company in China you are considering working with or have already started buying from. An InTouch Supplier Review will give you a candid look into any manufacturer’s capabilities, organization, management and quality control protocols.
A Supplier Review, also known as a factory audit, is based on internationally recognized ISO 9001 standards, evaluating and rating the facility on nine distinct criteria including equipment, production capacity, quality control, testing, safety, social compliance, material supply chain, infrastructure, organization, cleanliness, business registration, and management.
We can customize evaluations to answer specific concerns you may have and look more closely at specific areas of the factory that are critical to your project. A Supplier Review may also include meetings with factory management to explain industry best practices or product characteristics and obtain feedback.
InTouch reporting covers exactly what you need to know in order to make informed decisions about using a particular supplier. InTouch staff will also review the findings with your team in detail and assist you with any follow-up questions you may have.
“We highly recommend InTouch to any person or company in need of these services and are confident that working with this firm will resolve quality issues with your imports and save you money.”
Henry Lodge, President, Lodge Manufacturing
Mike Michelini, CEO, Electrapour
“We have been particularly pleased with your ability to work directly with our factories in China, putting in place key quality standards and inspection criteria since that first order. Andrew, thanks to you and your team at InTouch for allowing us to focus on what we do best. We’re looking forward to working with you again.”
Brenton Harris, Managing Director, Pacific Tiger International
“The level of service we received from the InTouch team was first-rate, and I look forward to working with them again.”
Simon Golledge, Procurement Director, The Continuity Company
“Your consistent attention to detail and expert recommendations have allowed us to proactively ensure that our manufacturing partners are reputable, reliable and (above all) socially responsible.”
Seth Lapine, VP of Retail Sales, Lapine Inc.
“By ensuring that our suppliers are Target-compliant, InTouch has allowed EDG to maintain and expand our business.”
Kenny Law, Director Operations (Asia), Expressive Design Group
“InTouch has greatly improved the quality of our garments by working hand in hand with our factory to raise quality and communication standards. InTouch is a very valuable partner in our business.“
Mandy Eaton, President, Vintage Couture Inc.
“We definitely find that this partnership and the general quality and ‘China’ expertise that InTouch provides to our organization give us an edge against our competitors.”
Fred Durham, Director of Operations, Commercial Pro