For some product categories and industries, quality control activities cannot end at the factory. Container Loading Monitoring is a service that centers around closely supervising the loading of merchandise or industrial goods into shipping containers. The loading of containers generally takes place at the factory where the goods were produced, prior to the container being sealed and delivered to the port for export.
The main deliverable of container loading monitoring services is a detailed report of the entire process observed by the auditor. Reports will include a detailed account and photos of the loading and transport activities, especially any information related to damage sustained during this process. Clients may also request to be notified immediately of any improper handling of the goods.
The purpose of this comprehensive reporting is to provide the client with as much transparency into the transportation as possible. The primary goal of the service is to allow the client to make a judgment as to whether or not the loading and transportation of their goods was performed up to their expectations.
When you absolutely must be sure that your goods will not only leave the factory in top condition but also arrive at your warehouse in full working order, employ InTouch to accompany your goods all the way to the port of departure.
InTouch QA teams go on-site at the factory, port, or other third party logistics area to ensure that your goods are handled with care throughout the shipment process. We help protect you from theft, mishandling, and incorrect loading of your goods. You receive detailed reporting with photos that trace the movement and handling of your goods.
We have monitored the transport of everything from oversized gas tanks for use in the petroleum industry to cookware en route to Sweden. This service is particularly valuable for those engaging in shipping a product for the first time, or when there are detailed loading criteria which if not met could result in serious financial loss or damage to your reputation.
You guys are quite efficient in making sure that you are in constant communication with our vendors to set up a time and day to have inspections handled... InTouch definitely pushed to make sure that inspections would be done in a timely manner. Any corrective actions that had to take place were executed well before the exit factory date.
Director of Production, Betabrand
Since InTouch does a more detailed inspection than what we had depended on with the factories, the quality of the products has improved. Where before when we might find 25 AQL defects, now it's down to three or four,because the factory knows that we want that cut back and InTouch is going to find it.
Administrative Assistant, Linstol
InTouch’s auditing reduced the level of risk, whether known or unknown, to our company. From the audit findings provided by InTouch, we were much more equipped to make the correct business decision with regard to an acceptable level of risk. The InTouch audit secured our decision making process.
Vice President of Purchasing, MJS Packaging
One of our customers had been through multiple suppliers year after year and had been let down with returns and rejections. With InTouch as our eyes and ears on the ground, we retained that business for 5 years without one single rejection or complaint.
Director of Operations, MMI Textiles
The speed that we get the reports is always good. We had an experience with some other inspectors where we had to wait an extra day to get the reports. Getting the report as soon as we can is very important, so we can make a decision and give feedback back to the factory.
Operations and Engineering Manager, Juku Gear
From beginning to end, InTouch is so easy to work with. The inspection report is literally there the next morning when I come into work. It really makes my job easier.
Inside Sales Specialist, MJS Packaging