Sometimes you need someone on the ground in China who really understands, and moreover, has experience, in your specific product category. InTouch has years of experience performing product inspections for furniture, consumer electronics, garments, raw fabrics, cosmetics and much more. InTouch has qualified and experience auditors to verify your specific products.
Often, cookie-cutter inspections are wholly inadequate when it comes to evaluating the quality of specific product categories. Such inspections may emphasize less pressing aspects of your products while providing only a cursory check of their most important features and functions.
With product-specific inspections, you can be sure that your product will be scrutinized by an expert in the product category. InTouch auditors will draw on past experience to hone in on both common and novel quality issues, and be able to offer insight as to the cause and possible solutions for these issues.
In most cases, inspection results will be issued within 6 hours of completing the service and will give you an in-depth look at the product, packaging, and testing performed, complete with comprehensive images of the process.
Results will be marked as PASS, PENDING, or FAIL and will include a crystal-clear breakdown of the issues found. At every step in the process, InTouch staff is standing by to answer your questions and get involved at the factory on your behalf to help deal with any quality or production issues.
“We highly recommend InTouch to any person or company in need of these services and are confident that working with this firm will resolve quality issues with your imports and save you money.”
Henry Lodge, President, Lodge Manufacturing
Mike Michelini, CEO, Electrapour
“We have been particularly pleased with your ability to work directly with our factories in China, putting in place key quality standards and inspection criteria since that first order. Andrew, thanks to you and your team at InTouch for allowing us to focus on what we do best. We’re looking forward to working with you again.”
Brenton Harris, Managing Director, Pacific Tiger International
“The level of service we received from the InTouch team was first-rate, and I look forward to working with them again.”
Simon Golledge, Procurement Director, The Continuity Company
“Your consistent attention to detail and expert recommendations have allowed us to proactively ensure that our manufacturing partners are reputable, reliable and (above all) socially responsible.”
Seth Lapine, VP of Retail Sales, Lapine Inc.
“By ensuring that our suppliers are Target-compliant, InTouch has allowed EDG to maintain and expand our business.”
Kenny Law, Director Operations (Asia), Expressive Design Group
“InTouch has greatly improved the quality of our garments by working hand in hand with our factory to raise quality and communication standards. InTouch is a very valuable partner in our business.“
Mandy Eaton, President, Vintage Couture Inc.
“We definitely find that this partnership and the general quality and ‘China’ expertise that InTouch provides to our organization give us an edge against our competitors.”
Fred Durham, Director of Operations, Commercial Pro