Furniture products are held to the highest structural and aesthetic standards due to daily and prolonged use. It’s important to evaluate these products prior to shipment to ensure that all furniture items are durable enough to stand up to normal use, while also adhering to the end consumer’s design and materials standards.
Whether you’re a manufacturer of lower-end, wicker patio furniture or upholstered lounge chairs for a luxurious 5-star hotel, pre-shipment inspection is vital to ensuring your product meets your standards when you receive it. And as furniture production moves to lower-cost manufacturing countries, like Vietnam, the need for reliable and professional furniture inspection has never been greater.
InTouch inspectors are experienced in the varied standards and quality expectations for wooden, metal, plastic, upholstered, indoor, outdoor, flat-packed and fully assembled items. For wood products, you’ll receive results of relevant checks for moisture content, wood warping and presence of mold, mildew or insect infestation. And for children’s furniture, we’ll ensure your product complies to safety requirements related to structural integrity, contaminants, sharp points and edges, small parts and mandatory tracking and warning labels.
InTouch can also inspect your raw materials to identify quality concerns in wood, stone, metal and glass materials before they affect mass production. Regardless of at which production stage you need your furniture inspected, you’ll receive a detailed report, typically within 2-6 hours of completion.
As much of furniture retail moves online, it’s more important than ever that your business delivers on your promises and the products your customers receive meet their standards. Contact InTouch today to conduct your furniture inspections and to be your eyes and ears in your suppliers’ factories in Asia.
You guys are quite efficient in making sure that you are in constant communication with our vendors to set up a time and day to have inspections handled... InTouch definitely pushed to make sure that inspections would be done in a timely manner. Any corrective actions that had to take place were executed well before the exit factory date.
Director of Production, Betabrand
Since InTouch does a more detailed inspection than what we had depended on with the factories, the quality of the products has improved. Where before when we might find 25 AQL defects, now it's down to three or four,because the factory knows that we want that cut back and InTouch is going to find it.
Administrative Assistant, Linstol
InTouch’s auditing reduced the level of risk, whether known or unknown, to our company. From the audit findings provided by InTouch, we were much more equipped to make the correct business decision with regard to an acceptable level of risk. The InTouch audit secured our decision making process.
Vice President of Purchasing, MJS Packaging
One of our customers had been through multiple suppliers year after year and had been let down with returns and rejections. With InTouch as our eyes and ears on the ground, we retained that business for 5 years without one single rejection or complaint.
Director of Operations, MMI Textiles
The speed that we get the reports is always good. We had an experience with some other inspectors where we had to wait an extra day to get the reports. Getting the report as soon as we can is very important, so we can make a decision and give feedback back to the factory.
Operations and Engineering Manager, Juku Gear
From beginning to end, InTouch is so easy to work with. The inspection report is literally there the next morning when I come into work. It really makes my job easier.
Inside Sales Specialist, MJS Packaging