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Mobile Phone Inspections

Pre-shipment inspection of mobile phone hardware and software

The average cell phone user touches their phone 2,617 times and spends 2 hours and 51 minutes on their phone per phone inspection

That’s a lot of pressure on cell phone manufacturers to produce high quality, durable and responsive devices. But with numerous critical components, cell phones are complicated products to manufacture and especially to source overseas. How can you ensure the cell phones you manufacture can withstand such prolonged daily use?

Pre-shipment mobile phone inspection is an essential measure to check for product defects, safety issues and other nonconformances in your product before they reach customers. Your mobile phone inspection should always include checks of both the hardware nestled under the phone’s slick outer casing, as well as the phone’s software.

Mobile Phone Assembly and Component Inspection

  • Visual inspection for structural and aesthetic defects through comparison with approved samples and CAD sketches, checking dimensions, color, weight, cable length, logos and labeling
  • Verify correct assembly and mounting of all components against any available component data form (CDF), including LCD display, speaker, microphone, printed circuit board (PCB), main integrated circuit (IC) and buttons
  • Check internal construction, including proper clearance between live parts and conductors and secondary parts, as well as the condition of solder joints, PCB, copper foil and screwsmobile phone inspection
  • On-site functional testing, including powering device on and off, function of capacitive touch screen, display brightness and broken pixels, headphone output and ports
  • On-site battery testing and electrical testing for charger, including charge and discharge test, battery short-circuit test, battery drop test, checks for protection resistance and transformer, charger output voltage test and hi-pot test

Mobile Phone Software Testing

  • Camera functions, including testing video and photo capturing, flash, zoom and face tracking
  • Playback functions, including playing music and video, image editing and file copying and deletion
  • Bluetooth functions, including testing search range and time, pairing and file transferring capabilities
  • Wifi connectivity, including testing network search, recognition and connection
  • Memory card recognition testing
  • Outgoing and incoming call receiving, including testing SIM card recognition, ring volume and tone, vibration, microphone, caller ID and call history
  • SMS texting capabilities, including testing message drafting, sending, receiving and storing
  • GPS, calculator and clock/alarm function testing for accuracy
  • Third-party application installation and functionality testing using VPN, where applicable

How You Benefit from Hiring InTouch to Conduct Your Mobile Phone Inspections

You’ll get inspection results faster, helping you address any issues with your products as soon as possible. You’ll receive InTouch’s report same day, typically within 2-6 hours after service completion and at no extra cost. If you have questions about your report or on-site testing results, your dedicated, English-speaking client manager is always readily available by email, phone or Skype for discussion.

In addition to the insight you’ll gain from the above on-site tests, you’ll also benefit from InTouch’s cell phone inspection reports by:mobile phone inspection

  • Seeing clear photos of your mobile phones, testing results and any product defects found to give you a detailed view of the quality and status of your shipment
  • Understanding the durability and compliance of your product packaging, when available, through packaging inspection, including checks of retail packaging, barcode scan test and carton drop test
  • Having assurance of accurate reporting and protection against supplier disputes and delays with a factory representative’s signature and acknowledgment of inspection results with every inspection

InTouch also works in collaboration with certified laboratory partners to ensure your products comply with mandatory FCC regulations and Lithium-ion and Lithium-polymer battery shipping regulations. When conducted by an experienced third-party inspection company, pre-shipment mobile phone inspection will not only ensure your product meets customer demands, but also protect your brand from product liability issues and product recalls.

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