This week on Best in Manufacturing, Chinese trademark theft is on the rise after a five-year low, Japanese automakers face ongoing quality control issues and U.S. companies weigh in on plans to tax Chinese imports.

Best in Manufacturing – September 2, 2018

Each Sunday, we publish a list of top articles and other content related to manufacturing in areas like quality control, product development, ­­­supply chain management, sourcing, auditing and law.

1. Chinese trademark theft on the rise after a five-year low



Calls to trademark lawyers at Harris Bricken law firm are on the rise, according to lawyer Dan Harris.

Trademark theft reports at the firm dropped drastically in 2014 after the Chinese government instituted new rules.

But after four years it appears Chinese factories are beginning to outsmart the laws again. Combined with a growing desperation to close profit margins, the perfect breeding ground for trademark theft has sprung.

Two factors contributing to trademark theft

  • Chinese factories’ profit margins are shrinking. It’s no secret the manufacturing sector is slowing in China, largely due to rising labor costs. Embellishing a product with a U.S. brand is an easy way to increase its sales appeal.
  • Factory management discovering loopholes. A Chinese factory owner might register a trademark under a different company name (like his cousin’s), rather than his own. When the U.S. brand then tries to invalidate the false trademark, it’s more difficult to prove any wrongdoing.

Do changing laws mean more protection?

In March, the U.S. concluded a seven-month probe finding China at fault for $50 billion in U.S. intellectual property theft. As punishment, President Trump proposed tariffs equaling the estimated loss of corporate earnings.

The Chinese government promised to protect foreign trademark rights last year, beginning a nationwide campaign focused on foreign trademark protection.

Recent wins for companies New Balance and Dior pursuing trademark infringement cases in China demonstrate a positive move towards prosecuting trademark theft.

Four options to take back a stolen trademark

The political trademark battle shows no signs of slowing soon. Entering the murky legal waters surrounding this issue isn’t your only option if your trademark is stolen. In this featured article, Dan Harris outlines four options to takeback a stolen trademark:

  1. Fight: Challenge the trademark filing.
  2. Get creative: Find a workaround, trademark a different part of your product.
  3. Pay up: Buy your trademark from the Chinese company.
  4. Start over: Trademark a new name.

But the best scenario involves no trademark theft at all. A little extra work in the beginning of a supplier relationship to review suppliers through audits and credit checks could prevent you from dealing with a difficult legal battle down the road.

Read more about the rise of trademark theft in the link below.

China Trademark Theft. It’s Baaaaaack in a Big Way – Dan Harris,

2. Japanese automakers face ongoing quality control issues

In the latest saga of Japanese automotive QC issues, Suzuki, Mazda and Yamaha have failed to properly measure exhaust emissions and fuel efficiency. Inappropriate measurements were reported on almost half of the vehicles Suzuki tested over the last six years.

Twenty-three Japanese vehicle makers were ordered to conduct inspections after Nissan Motor Co. and Subaru Corp admitted to falsifying product testing data.

Reports from the vehicle makers were made public two weeks ago and the Japanese transportation ministry said they plan to take preventative measures to avoid future falsification.

What’s the real cost of automotive recalls?

U.S. automotive recalls totaled 53.1 million vehicles and $22 billion in 2016, according to industry magazine Road Show. Suzuki, Mazda and Yamaha stocks on the Tokyo Stock Exchange fell shortly after news of the quality control issue broke.

Aside from the obvious financial burden, the companies will be working hard to restore trust in their products.

Recall Infographic

Four quality control mistakes that could have been prevented

Many of the issues the Japanese automakers faced are common, easily preventable QC issues. But they’re also reflective of endemic issues affecting manufacturing at large. Major issues revealed in recent reports included:

  1. Inadequate inspection equipment. In the case of these automakers, the speed indicator was difficult to read, which hindered QC staff from recognizing problems.
  2. No management position in charge of inspections at the Suzuki factory.
  3. No standardized manual for inspection measurements at Yamaha, leaving inspections at the discretion of individual manufacturing plants.
  4. Hesitation to conduct re-inspections, as self-reported by Suzuki in a report to the Land, Infrastructure, Transport and Tourism Ministry.

An in-depth, onsite analysis by QC professionals could have pointed out each of these flaws before they led to financial losses and public scandal.

For example, a factory audit based on ISO 9001 standards can evaluate a factory’ quality management system and their internal QC teams’ ability to catch product issues before shipment. 

To learn more about quality control issues in the auto industry, check out the link below.

Slack Quality Management Exposed as Vehicle Inspections Scandal Widens – Yomiuri Shimbun, The Japan News

3. U.S. companies weigh in on plans to tax Chinese imports

Continued tariff talks are escalating concerns for those who manufacture in China and import into the U.S. Tariffs may convince some to manufacture domestically. But does the U.S. have the capacity to support such demand?

Tariff War Shipping ContainersA three-day government hearing this week was doubled in length to accommodate nearly 400 U.S. companies voicing their concerns over the proposed final tariff list on Chinese goods.

The Trump administration has proposed tariffs of up to 25 percent on a variety of items including Chinese fish, petroleum, chemicals, handbags and textiles. The tariffs would impact an additional $200 billion of Chinese goods, increasing the manufacturing cost of many American products.

The trade war continues

A growing dependency on a global supply chain has shifted the bulk of manufacturing and production outside the United States. Many U.S. manufacturers may not actually manufacture in China but still rely heavily on Chinese components and materials as inputs in production.

China accounted for over a quarter of global manufacturing output in 2015, according to The Diplomat magazine.

China also took first prize in the 2016 Global Manufacturing Competitiveness Index (GMCI) with the U.S. a close second. In order of importance, the GMCI includes talent, cost competitiveness, productivity and supplier network in its calculations.

china trademark theftSome importers are looking to other countries in Asia for cheaper sourcing alternatives. But it’s not as easy as it sounds. Tom Cove of the Sports and Fitness Industry Association said at the hearing:

China remains a vital and not easily replaceable link in our industry’s supply chain. Shifting manufacturing to other countries is simply not feasible in real time or to scale.

For those interested, post-hearing rebuttal comments are due by August 30. A final list of the USTR’s proposed tariffs can be found on

Companies Warn More China Tariffs Will Cripple Them and Hurt Consumers – Alan Rappeport, New York Times

4. Are early adopters of Industry 4.0 jumping the gun?

As manufacturers race to adopt Industry 4.0 technology, are they forgetting to identify the root cause of their issues? Data collection and real-time AI solutions can be enticing for many manufacturers. But solutions to your QC problems may be easier than you think.

Two common production costs to focus on

According to Willem Sundblad of Oden Technologies, Industry 4.0 solutions attempt to address two major costs facing manufacturers:

  1. Downtime – The average manufacturer deals with 800 hours of machine downtime per year, averaging out to 15 hours per week.
  2. Poor quality – Manufacturing companies spent 5-30 percent of total revenues on correcting action related to poor quality, including repair, rework, scrap, service calls and warranty claim costs.

Reduce these numbers and increase your profit margins. Curious what downtime costs you? You can calculate the cost of machine downtime with MPulse Software’s downtime calculator.

Can data collection help solve your production problems?

Industry 4.0 relies on infrastructure and big data to quickly identify problems. But collecting the data is only one small part of a larger effort.

Before jumping to adopt new tech, Sundblad warns that it’s important to determine your specific needs first. Ask yourself, “How can I solve production problems using these technologies? Will data collection help solve the problem, or is there a problem with the system as a whole?

Once you’re ready to collect data, production improvements won’t reveal themselves overnight. You’ll need to:

  • Set up infrastructure that enables data collection, storage and analysis
  • Collect data in real-time with IoT devices
  • Quickly identify problems with a data analysis tool that detects trends and reveals actionable insights

Can Industry 4.0 technology really help solve your production problems? Read more about the race to Industry 4.0 in the full article below.

What's at Stake in The Race to Industry 4.0? – Willem Sundblad,

5. Mandated corporate social responsibility gaining traction

Until recently, corporate social responsibility (CSR) was a self-regulated system for companies to conduct social, responsible and ethical business. But increased media coverage of ethical and environmental problems in manufacturing has brought the issue to the forefront of government policy.

Countries with compulsory CSR

Public recognition of corporate social responsibility programs is now permeating government policy. New regulations have made CSR a legal requirement across the world, including:

  • India - 2013 Indian Companies Act requires 2 percent of pre-taxed profits from Indian companies go toward improving CSR.
  • U.S. - 2010 California Transparency in Supply Chain Act (CTSCA) requires U.S. firms based in California to disclose annual efforts to eradicate slavery and human trafficking from their supply chains.
  • UK - 2015 Modern Slavery Act requires companies to disclose actions taken to tackle slavery, child labor and human trafficking, including their supply chains overseas.

Consumers care about CSR

A 2017 CSR Study by Cone revealed 87 percent of customers would purchase a product because that company advocates for an issue they care about. And almost two-thirds of respondents were hopeful businesses would prioritize social and environmental change before government regulation.

Work community service

Four benefits of CSR

  1. Improve public image by showing consumers they can feel good about purchasing your products.
  2. Increase media coverage through events with positive community impacts.
  3. Boost employee engagement through public image.
  4. Attract investors by demonstrating an interest in organizations that impact the lives of others.

According to Double the Donation, 93 percent of the world’s largest 250 companies publish annual CSR reports. As compulsory CSR becomes more prevalent, it’s important to identify suppliers that can produce your goods while following local laws and international labor standards.

Setting clear expectations prior to manufacturing and following up with regular audits will help you ensure a factory is operating under your ethical standards.

Learn more about the evolution of CSR in the link below.

What is corporate social responsibility – and does it work? - Muhammad Azizul Islam,

We’re constantly scanning the web for top manufacturing stories and news. If you’d like to submit an article for consideration for our weekly Best in Manufacturing, send us a message and let us know.

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