As an importer, product defects might feel like the bane of your existence.
Defective products that reach customers can sink your importing business, fast—whether you’re an established brand or are just starting out. Your operations could get bogged down with customer complaints and product returns. Or worse, you could face a product recall and even a liability suit.
That’s why experienced importers seek to limit product defects in their final shipments before disaster strikes. Even the most successful, multi-million-dollar brands deal with product defects every day.
With a little foresight, you can identify and fix defects in your products before they ever leave your supplier’s facility (related: How Experienced Importers Limit Product Defects in 3 Stages [eBook]). And the improved product quality you’ll get as a result will help you stand out from your competitors who lack an effective quality management strategy.
But how can you take the first steps towards fewer product defects and improved product quality?
A fast track towards fewer product defects
From negotiating with suppliers to drafting quality control inspection criteria, preventing product defects isn’t easy.
That’s why we’ve created a three-part video series to help you prevent, identify and address product defects—essential skills most importers could only learn through making mistakes.
At six minutes each, this video series is a fast track towards improving your product quality. It contains the collective experiences of thousands of global purchasers, quality control managers and other supply chain professionals we’ve worked with since 2007. You’ll learn:
- How to set requirements with your supplier early to prevent quality defects (Part One)
- When to conduct a quality control inspection to best identify quality defects (Part Two)
- How to request corrective action from your supplier to address quality defects (Part Three)
Your journey to improved product quality management starts today
No matter whether your business is large or small or whether you’re an expert or novice in overseas manufacturing, this series will help you manage your product quality better than ever before.
Investing just a few minutes now towards improving your product quality could save you countless hours and thousands or millions of dollars needlessly spent to fix issues later. So get a head start today by watching Part One of our video series below!
Prefer to read about these stages instead? Click the link below to get our comprehensive eBook, a free PDF with even more advice on limiting product defects!
Do you have any other tips for importers to limit product defects in their shipments? Share your experience in the comment section below!