InTouch gives clients a clear-cut competitive edge in the marketplace by helping them identify the most professional manufacturers in Asia. The ability to find the best Chinese suppliers and access them directly is what has distinguished the global sourcing process for successful brands, importers and retailers, and this is what InTouch provides.
We know that when it comes to factories, it’s important to find the right one for your specific needs. The key to a successful China sourcing program is finding a factory that is a good fit for your product category, volumes, R&D needs, price structure, and logistical requirements.
As a third party quality company and not an agent or trading company, we maintain a completely neutral relationship with any factory we introduce a client to. Therefore, we always act exclusively in our client’s interest and with total transparency – a rarity in China. That translates into lower product costs, easier communication, and more control throughout your sourcing process.
InTouch has an experienced team of sourcing staff in Mainland China and Vietnam dedicated to helping importers find the suppliers in the region. Once you've provided us with all relevant product information and other requirements, our team will work closely with you to:
The greatest benefit you're likely to realize with sourcing support is ease of communication. Our bilingual staff are experienced in dealing with suppliers in the region and know how to ask the right questions so you're more comfortable deciding on where to manufacture.
High integrity is often cited as one of the greatest concerns importers have when hiring a sourcing agent. Importers typically want to work with professionals that are honest and have their best interests at hear. That's why InTouch takes the following steps to avoid any potential conflicts of interest:
Supplier identification often incorporates other core InTouch services, including:
“We highly recommend InTouch to any person or company in need of these services and are confident that working with this firm will resolve quality issues with your imports and save you money.”
Henry Lodge, President, Lodge Manufacturing
Mike Michelini, CEO, Electrapour
“We have been particularly pleased with your ability to work directly with our factories in China, putting in place key quality standards and inspection criteria since that first order. Andrew, thanks to you and your team at InTouch for allowing us to focus on what we do best. We’re looking forward to working with you again.”
Brenton Harris, Managing Director, Pacific Tiger International
“The level of service we received from the InTouch team was first-rate, and I look forward to working with them again.”
Simon Golledge, Procurement Director, The Continuity Company
“Your consistent attention to detail and expert recommendations have allowed us to proactively ensure that our manufacturing partners are reputable, reliable and (above all) socially responsible.”
Seth Lapine, VP of Retail Sales, Lapine Inc.
“By ensuring that our suppliers are Target-compliant, InTouch has allowed EDG to maintain and expand our business.”
Kenny Law, Director Operations (Asia), Expressive Design Group
“InTouch has greatly improved the quality of our garments by working hand in hand with our factory to raise quality and communication standards. InTouch is a very valuable partner in our business.“
Mandy Eaton, President, Vintage Couture Inc.
“We definitely find that this partnership and the general quality and ‘China’ expertise that InTouch provides to our organization give us an edge against our competitors.”
Fred Durham, Director of Operations, Commercial Pro