InTouch gives clients a clear-cut competitive edge in the marketplace by helping them identify the most professional manufacturers in Asia. The ability to find the best Chinese suppliers and access them directly is what has distinguished the global sourcing process for successful brands, importers and retailers, and this is what InTouch provides.
We know that when it comes to factories, it’s important to find the right one for your specific needs. The key to a successful China sourcing program is finding a factory that is a good fit for your product category, volumes, R&D needs, price structure, and logistical requirements.
As a third party quality company and not an agent or trading company, we maintain a completely neutral relationship with any factory we introduce a client to. Therefore, we always act exclusively in our client’s interest and with total transparency – a rarity in China. That translates into lower product costs, easier communication, and more control throughout your sourcing process.
InTouch has an experienced team of sourcing staff in Mainland China and Vietnam dedicated to helping importers find the suppliers in the region. Once you've provided us with all relevant product information and other requirements, our team will work closely with you to:
The greatest benefit you're likely to realize with sourcing support is ease of communication. Our bilingual staff are experienced in dealing with suppliers in the region and know how to ask the right questions so you're more comfortable deciding on where to manufacture.
High integrity is often cited as one of the greatest concerns importers have when hiring a sourcing agent. Importers typically want to work with professionals that are honest and have their best interests at hear. That's why InTouch takes the following steps to avoid any potential conflicts of interest:
Supplier identification often incorporates other core InTouch services, including:
You guys are quite efficient in making sure that you are in constant communication with our vendors to set up a time and day to have inspections handled... InTouch definitely pushed to make sure that inspections would be done in a timely manner. Any corrective actions that had to take place were executed well before the exit factory date.
Director of Production, Betabrand
Since InTouch does a more detailed inspection than what we had depended on with the factories, the quality of the products has improved. Where before when we might find 25 AQL defects, now it's down to three or four,because the factory knows that we want that cut back and InTouch is going to find it.
Administrative Assistant, Linstol
InTouch’s auditing reduced the level of risk, whether known or unknown, to our company. From the audit findings provided by InTouch, we were much more equipped to make the correct business decision with regard to an acceptable level of risk. The InTouch audit secured our decision making process.
Vice President of Purchasing, MJS Packaging
One of our customers had been through multiple suppliers year after year and had been let down with returns and rejections. With InTouch as our eyes and ears on the ground, we retained that business for 5 years without one single rejection or complaint.
Director of Operations, MMI Textiles
The speed that we get the reports is always good. We had an experience with some other inspectors where we had to wait an extra day to get the reports. Getting the report as soon as we can is very important, so we can make a decision and give feedback back to the factory.
Operations and Engineering Manager, Juku Gear
From beginning to end, InTouch is so easy to work with. The inspection report is literally there the next morning when I come into work. It really makes my job easier.
Inside Sales Specialist, MJS Packaging