While Production Monitoring can help alleviate any worries you might have regarding issues on the production line of your supplier, you probably are not able to personally be at the factory at every moment to witness operations first-hand. However, with InTouch’s Real-Time Supplier Video Monitoring Program, you can be there, virtually, 24 hours a day and 7 days a week.
At your request and with the consent of factory ownership, InTouch will install and maintain a system of video cameras in any manufacturing location in China, allowing you 24-hour access to live, streaming video of the factory. Using an easy-to-use online interface, cameras can be freely rotated and zoomed at your fingertips from a tablet, smartphone or desktop computer, all linked to a secure network. Standard Pan-Tilt-Zoom (PTZ) cameras include night vision and infrared capability, and additional camera options are available for moist, outdoor or otherwise hazardous environments.
In case you are not available to watch the live video, InTouch can record the video for later viewing and even monitor the video feed on your behalf, providing a full report of all observations and concerns and addressing them with your factory directly.
Lastly, InTouch can also employ the use of portable cameras to be used for temporary video services, which can be implemented by your own team of QC inspectors (should you maintain your own staff in China). With InTouch’s Supplier Video Monitoring Program, your view from the factory floor is just a click away!
“We highly recommend InTouch to any person or company in need of these services and are confident that working with this firm will resolve quality issues with your imports and save you money.”
Henry Lodge, President, Lodge Manufacturing
Mike Michelini, CEO, Electrapour
“We have been particularly pleased with your ability to work directly with our factories in China, putting in place key quality standards and inspection criteria since that first order. Andrew, thanks to you and your team at InTouch for allowing us to focus on what we do best. We’re looking forward to working with you again.”
Brenton Harris, Managing Director, Pacific Tiger International
“The level of service we received from the InTouch team was first-rate, and I look forward to working with them again.”
Simon Golledge, Procurement Director, The Continuity Company
“Your consistent attention to detail and expert recommendations have allowed us to proactively ensure that our manufacturing partners are reputable, reliable and (above all) socially responsible.”
Seth Lapine, VP of Retail Sales, Lapine Inc.
“By ensuring that our suppliers are Target-compliant, InTouch has allowed EDG to maintain and expand our business.”
Kenny Law, Director Operations (Asia), Expressive Design Group
“InTouch has greatly improved the quality of our garments by working hand in hand with our factory to raise quality and communication standards. InTouch is a very valuable partner in our business.“
Mandy Eaton, President, Vintage Couture Inc.
“We definitely find that this partnership and the general quality and ‘China’ expertise that InTouch provides to our organization give us an edge against our competitors.”
Fred Durham, Director of Operations, Commercial Pro