InTouch prides itself on operating as an extension of your own organization. Key to achieving this kind of integration is our Western management team on the ground in Asia, directing and working alongside our local inspection teams. By maintaining this strong Western presence we can deliver the following benefits:
When you work with InTouch you’ll communicate with Western staff who understand the quality expectations of major brands, retailers and industrial products in a variety of markets.
You’ll work with our native or fluent English-speaking staff who understand the subtleties and nuance of the English language, allowing for clear and direct communication. We know that you appreciate prompt and forecoming information about your manufacturing situation. Whether we're scheduling an inspection, booking an audit, coordinating lab testing or any other service, you can rely on us for regular updates to keep you informed.
You’ll have the option to have all services either performed on your behalf directly by a Westerner, or by our highly-trained local staff under supervision by Westerners. We don't "lock you in" to any kind of contract that limits you to working only with us. Instead, you're free to use our services on an as-needed basis. We also offer customized reporting and inspection methods to fit your particular needs.
When the information we gather for you is best explained over the phone, that’s exactly how you’ll hear from us. Our Western client managers regularly call and video-chat with clients to review inspection results and gather feedback.
InTouch understands that the key to any great partnership is communication. Find out today how we can help you stabilize your supply-chain in Asia.