Steve Mogentale

Steve Mogentale

Born and raised in Oregon, Steve Mogentale worked at InTouch for four years, first as a Client Manager and then as Manager of Client Services. Steve has worked in factories in 10 different provinces in China and spent time visiting many other parts of the world. Steve returned to the United States in March 2015.

Recent Posts

8 Secret OPS of a Product Inspection Company Revealed

by Steve Mogentale on 13 May 2015 | 0 Comments
How simple is it really to arrange and carry out a product inspection? And where is your hard-earned money really going when you pay a third-party QC company to inspect on your behalf?

Topics: Manufacturing Tips & Advice

How to Handle a Supplier’s Complaint Against Your QC Company

by Steve Mogentale on 8 Apr 2015 | 0 Comments
Most importers have heard a supplier complain about an inspector asking for special treatment or maybe even a bribe. And while this is unfortunate – and maybe even true – importers need to be cautious when evaluating such claims.

Topics: Manufacturing Tips & Advice

3 Reasons to Provide Your Inspection Company a List of Open Orders

by Steve Mogentale on 9 Mar 2015 | 0 Comments

Do you rely on product inspect to verify quality? Are you rushing to inspect your product before the shipping deadline? How much notice do you provide your inspection company before inspection is booked?

Topics: Manufacturing Tips & Advice

4 Telltale Signs of a Bad Supplier

by Steve Mogentale on 28 Jan 2015 | 0 Comments
Have you ever worked with a supplier that just didn’t seem to have your best interests at heart? Maybe there was poor communication between you and the factory. Or, maybe your supplier hit you with one excuse after another to explain poor product quality or a delayed shipment. If you’ve had experience with either situation, you probably wish you’d known how to avoid it. So how do you avoid working with a bad supplier?

Topics: Manufacturing Tips & Advice

3 Reasons to Involve 3rd-party QC Early

by Steve Mogentale on 20 Jan 2015 | 0 Comments

When should you get your 3rd-party QC partner involved? This is a commonly asked question among importers and manufacturers. The answer largely depends on what you expect your QC partner to provide and what you can afford. If you already have a team that can inspect and develop checklists, then it may be fine to involve your QC partner 1-2 weeks in advance. However, getting a QC team involved earlier can help you improve your supply chain. Here are three reasons to involve your QC partner early:

Topics: Manufacturing Tips & Advice

3 Barriers to Communication with Suppliers

by Steve Mogentale on 18 Dec 2014 | 0 Comments

Do your suppliers routinely misinterpret your emails and verbal instructions? If so, you are definitely not alone. Just about every factory in China has staff that can communicate with clients in English. Yet innocent typos, outright fraud, and just plain cultural differences crop up all the time, often in subtle ways.

Topics: Manufacturing Tips & Advice

4 Critical Quality Controls For Cosmetics Packaging