What to Do When Factories Resist Third-Party Inspection

by Oliver Knack on 26 Jan 2016 | 4 Comments
Sometimes factories resist third-party inspection. The consequences range from shipping delays to undiscovered quality issues due to forgoing inspection. And if you’ve experienced this as an importer, you’re not alone. Resistance to third-party inspection can be taken as a red flag and a sign that you should pay more attention to the products and the relationship you have with your supplier. But some hesitation on the part of the factory is fairly common.

Topics: Product Inspection

Top 5 On-site Tests for Bags and Suitcases

by Stacy Bruce on 21 Jan 2016 | 4 Comments
Many of us have had a bad experience with buying a cheaply made bag. Chances are that cheap bag wasn’t tested for quality and durability before leaving the factory that made it. If you’re an importer of bags or an end consumer, it pays to be familiar with these simple tests for bags and suitcases typically carried out during product inspection. Whether they’ll be used for hauling school books, carrying groceries or will be shaken up in the cargo hold of an airplane, consider the value of your bag’s contents when deciding how important quality is to you.

Topics: Special Inspection Tests

3 Tips for Better Quality without Product Inspection

by Chao Wang on 19 Jan 2016 | 2 Comments
You might realize that inspection of your goods prior to shipping is one of the only ways you can rest easy, knowing the quality of your products meets specifications. But what if you could get better quality without product inspection? You might be surprised to learn there are other steps you can take to ensure you’re getting what you pay for.

Topics: Product Inspection

3 Ways Experienced Importers Avoid Production Delays

by George Huang on 18 Jan 2016 | 0 Comments
Importing a product takes guts. Whether you’re starting your own fledgling company and manufacturing for the first time or working as a purchasing manager in a Fortune 500 company, your success or failure depends on getting a product that meets your requirements shipped on-time. Following these three ways to keep to your production schedule, you can avoid the kinds of delays that cause factories to rush production, at the expense of quality.

Topics: Manufacturing Tips & Advice, production monitoring

Is Your Chocolate Made by Child Slaves?

by John Niggl on 13 Jan 2016 | 0 Comments
Businesses have always tried to cut costs in a competitive market, some employing unethical measures in the process. Three plaintiffs are suing Nestlé, Archer-Daniels-Midland and Cargill claiming they were trafficked from their home in Mali and forced to harvest cocoa beans in Ivory Coast as children without pay. Find out the full story and how you can investigate possible use of forced or child labor in your own supply chain.

Topics: Social Compliance

How Effective are Worker Interviews During a Social Compliance Audit?

by Vicky Yu on 11 Jan 2016 | 0 Comments
Worker interviews during a social compliance audit remain an important aspect of investigating if your supplier is compliant with international or brand/retailer standards. An auditor will ask questions about working hours, wages and conditions to uncover whether or not local laws or standards are being violated at the factory. But it’s important to understand that the efforts of worker interviewers can be thwarted by factory management. Still, a social compliance audit remains one of the best ways to investigate your supplier.

Topics: Social Compliance

Choosing a Product Inspector: 5 Vital Questions to Ask

by Chao Wang on 8 Jan 2016 | 0 Comments
Importing from abroad can be stressful. But choosing a product inspector doesn't have to be. Here are five of the most important questions you should consider asking when selecting a product inspector.

Topics: Product Inspection

Top 6 Most Common Garment Defects

by Oliver Knack on 6 Jan 2016 | 3 Comments
Knowing these six common garment defects will help you be aware of issues that have plagued the garment industry for decades. While quality issues like untrimmed threads may seem commonplace and acceptable for lower-end retailers, open seams and dimension issues could result in unsellable product, product returns and damage to your brand.

Topics: Product Inspection

4 Things a Product Inspection Report Will NOT Tell You

by Stacy Bruce on 4 Jan 2016 | 1 Comment
Carrying out product inspection before shipping can tell you a lot about the status of your order and the quality of your products. But it’s important to understand what a product inspection report will not tell you. You should use the report to make more informed decisions regarding your product and shipment, as opposed to expecting the report to solve all of your problems on its own. If you have questions about what to expect from a product inspection report, don’t be afraid to ask your inspector directly.

Topics: Product Inspection

3 Reasons Your Supplier Might be Sending You the Wrong Message

by Megan Young on 28 Dec 2015 | 0 Comments
A lot of buyers express frustration in getting accurate information from their supplier. Supplier miscommunication can lead to shipping delays, quality problems and a host of other issues. Communication by phone, email or even through a face-to-face meeting at the factory can leave a lot of room for interpretation. Maybe your supplier is unwittingly sending you the wrong message.

Topics: Manufacturing Tips & Advice

4 Critical Quality Controls For Cosmetics Packaging