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Samantha Lim

Samantha Lim

Samantha is from Singapore and attended Swinburne University in Melbourne, Australia. She joined InTouch in August 2016, after working in the IT industry. In her free time, Samantha enjoys jogging around Shenzhen.

Recent Posts

5 Mistakes to Avoid When Handling Defective Products

by Samantha Lim on 25 Jul 2018 | 0 Comments
No importer wants to have to face defective products. But that’s no excuse for mishandling substandard goods at the expense of your brand’s reputation. Let’s take a look at the top five mistakes importers make when handling defective products to help you avoid them.

Topics: Product Destruction

Don’t Let Your Customer Be the One Finding QC Issues in Your Products

by Samantha Lim on 6 Jun 2018 | 0 Comments
You may not have the resources to maintain your own full-time QC team wherever you’re manufacturing. But the cost of quality issues to your business could be greater than the cost of a few preventative steps to manage product quality.

Topics: Product Inspection

Is Your Supplier’s Quality Manual Missing Your Product Requirements?

by Samantha Lim on 18 Apr 2018 | 0 Comments
Ever wondered what's included in your supplier's quality manual? Check out this article to compare two quality manuals, one from a factory and one from professional QC staff, and explore how to ensure your product requirements aren't overlooked.

Topics: Quality Control Checklist, Product Inspection, Working with Factories

Which Product Destruction Method is Right for Your Defective Products?

by Samantha Lim on 24 Jan 2018 | 0 Comments
From shredding to steamrolling, there are a number of viable methods for product destruction. Find out which is right for your defective products in this article.

Topics: Product Destruction

4 Product QC Pitfalls That Will Cost You Customers

by Samantha Lim on 6 Dec 2017 | 1 Comment
What's most often to blame for product returns, product recalls and bad product reviews? Product quality issues. Don't fall prey to these 4 product QC mistakes!

Topics: Product Inspection, Working with Factories

5 Packaging Quality Control Checks No Importer Can Afford to Skip

by Samantha Lim on 25 Oct 2017 | 0 Comments
Your customer might rip off all your packaging materials when they receive your product. But that doesn't mean you should neglect packaging quality control!

Topics: Packaging, Product Inspection, Quality Control Checklist

5 Traits to Look for in a Third-Party Fabric Inspection Provider

by Samantha Lim on 2 Aug 2017 | 0 Comments
Manufacturing textiles abroad? Screen QC companies by looking for these 5 traits in your third-party fabric inspection provider and ensure high fabric quality.

Topics: Product Inspection, Textile Products

Preventing Product Defects Starts with Negotiating with Suppliers

by Samantha Lim on 17 May 2017 | 0 Comments
Preventing a product defect when first beginning the supplier relationship is almost always far easier and cheaper than trying to correct it after it appears.

Topics: Product Inspection, Working with Factories, Auditing Factories

How AQL Sampling Affects Your Product Inspection Results

by Samantha Lim on 12 Apr 2017 | 0 Comments
Most product inspection reports include an AQL result and an overall result. Learn how AQL sampling affects these results and how to decide whether to ship your order in this article!

Topics: Product Inspection, Acceptable Quality Level (AQL)

Why You Can’t Assume Chinese Suppliers Always Understand Requirements

by Samantha Lim on 1 Mar 2017 | 1 Comment
Chinese factories can be hesitant to address misunderstandings, so make sure your supplier understands your requirements before errors arise in QC inspection!

Topics: Product Inspection, Working with Factories, Quality Control Checklist