Oliver Knack

Oliver Knack

Oliver Knack started with InTouch in August 2013 and since InTouch's merger with Asia Quality Focus has served as the company's CEO. He comes from Brisbane, Australia and has lived and worked all over China, including in Qingdao, Taipei and Shenzhen. He is an avid car enthusiast.
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Recent Posts

How to Classify Defects for Garment Inspection

by Oliver Knack on 30 Nov 2016 | 1 Comment
How can you prevent quality defects in your clothing? Understanding the different types of garment defects and their classification is a simple way to help make your garment inspection more effective and accurate.

Topics: Product Inspection, Textile Products, Acceptable Quality Level (AQL), Quality Control Checklist

How Importers Meet Walmart Ethical Sourcing Standards

by Oliver Knack on 28 Jul 2016 | 0 Comments
Supplying to Walmart is a major accomplishment. But what can quickly end that relationship is a factory in your supply chain that earns three orange ratings within a certain time frame or one red one from Walmart's audit team. By meeting Walmart's ethical sourcing standards, you can avoid this nightmare situation and keep business going smoothly.

Topics: Social Compliance

Why Flight Delays in China Are So Common and How to Avoid Them

by Oliver Knack on 17 Jun 2016 | 7 Comments
The Chinese military, weather, and outdated air traffic control procedures are all out of your control. But with a little due diligence and proper planning, you can avoid the worst that flight delays in China present.

Topics: Travel Tips & Advice

5 Common Tablet PC Defects and How to Address Them

by Oliver Knack on 31 May 2016 | 0 Comments
All of these tablet PC defects are preventable with proper due diligence and testing during and after production. As with other consumer electronics and appliances, tablet PCs have the potential to pose a hazard to end users, such as overheating. So it’s especially important that the product is inspected before it leaves the factory.

Topics: Product Inspection

6 Common Quality Defects in Shoes and How to Address Them

by Oliver Knack on 10 May 2016 | 6 Comments
With awareness of these quality defects in shoes, you can avoid footwear that doesn't meet your standards. Remaining vigilant against these defects can also protect you, your loved ones, and your customers from any accidents that might result from shoes falling apart unexpectedly.

Topics: Footwear, Product Inspection

Top 5 Tips for Negotiating with Chinese Factories

by Oliver Knack on 3 Mar 2016 | 0 Comments
If you’re looking for advice on negotiating with Chinese factories, you’re not alone. Negotiating with suppliers is an important part of manufacturing in China. Early negotiations and meetings set the tone for how the rest of the buyer-and-seller relationship will play out. If you want that relationship to begin on solid footing, it’s important to be prepared ahead of time. Effectively negotiating with Chinese factories can help you not only to reach a lower price, but to receive higher product quality and avoid unnecessary shipping delays as well.

Topics: Sourcing, negotiating with chinese factories

5 Things a QC Company Can’t Control

by Oliver Knack on 19 Feb 2016 | 0 Comments
You might be surprised by what your independent auditor CAN and CANNOT do regarding scheduling and conducting a service on your behalf. It’s important for you to understand what factors your QC company can’t control so that you can address those with your supplier directly and avoid costly quality issues, shipping delays and other undesirable effects of losing control of production.

Topics: Manufacturing Tips & Advice

What to Do When Factories Resist Third-Party Inspection

by Oliver Knack on 26 Jan 2016 | 4 Comments
Sometimes factories resist third-party inspection. The consequences range from shipping delays to undiscovered quality issues due to forgoing inspection. And if you’ve experienced this as an importer, you’re not alone. Resistance to third-party inspection can be taken as a red flag and a sign that you should pay more attention to the products and the relationship you have with your supplier. But some hesitation on the part of the factory is fairly common.

Topics: Product Inspection

Top 6 Most Common Garment Defects

by Oliver Knack on 6 Jan 2016 | 3 Comments
Knowing these six common garment defects will help you be aware of issues that have plagued the garment industry for decades. While quality issues like untrimmed threads may seem commonplace and acceptable for lower-end retailers, open seams and dimension issues could result in unsellable product, product returns and damage to your brand.

Topics: Product Inspection

11 Injection Molding Defects and How to Prevent Them

by Oliver Knack on 11 Dec 2015 | 17 Comments
Injection molding is a common manufacturing process used to make components made of metals, polymers, glasses, confections and other materials. Pellets of material are melted and then injected at high pressure into a mold that will set to form the desired component. Here are 11 common injection molding defects to watch out for when inspecting injection-molded products, what the causes are and how you can avoid them.

Topics: Product Inspection, Injection Molding

4 Critical Quality Controls For Cosmetics Packaging